Who are editors?

Editors can create styleguides, sync designs, and add content. They'll have a zeroheight account that they can log in to. You can find more information about editor permissions in our guide here. 

Invite editors to your organization

1) Go to the Your organization page.

2) Select Members on the left-hand navigation.

3) Invite the user using their email address and select Editor from the drop-down

4) The editor will receive an email to join the organization.

👉 Note: If you are on the Starter plan, you will be charged pro rata for the new editor seat. If you are on a higher plan, there will be a tally showing the number of editor seats available on your plan.

FAQs

I'm on the Starter trial. Will I be charged if I invite other editors?

No, we don't ask for payment details for the Starter trial. When the trial expires, you will lose access to the paid features and be on the Free plan. At that point, only the organization owner will be able to edit styleguides.

How does payment work?

You will be charged for your new editor seat as soon as you add it via the payment card registered on your account. 

How do I remove editors?

You can remove editors at any point from the Members section of the 'Your Organisation' page. Click the bin icon next to their name to remove them.

If I remove an editor seat, will I be refunded?

No. Editor seats are non-refundable once added.

Do I need to invite editors by email if we have SSO enabled?

Yes, you still need to invite editors by email.

Can I be in more than one organization?

No, your email can only be used to access one account. You would need to use a separate email if you want to be part of multiple accounts.

What if the editor I'm inviting does not receive the invitation email?

Check with your IT team that your invitation emails aren't being automatically quarantined by your emails security, also ask your editors to check their spam/junk folders

If neither of these are a problem, then please contact us at support@zeroheight.com.