Teams who have enabled AI features in zeroheight and have their styleguide protected by SSO can enable the zeroheight Assistant for viewers in styleguide settings — a chatbot that's available from within the styleguide editor in zeroheight.
The zeroheight Assistant for viewers provides visitors to your documentation a way to access the documentation via a chatbot/assistant interface
When your viewers use the zeroheight Assistant for viewers, data from your design system will be sent to OpenAI to improve the quality of the response. Neither zeroheight nor OpenAI will use your data for model training purposes.
Enabling the zeroheight Assistant for viewers
The zeroheight Assistant for viewers is available on any styleguide that is protected by SSO — admins and editors can enable the assistant by opening styleguide settings, navigating to AI settings and toggling on the Enable zeroheight Assistant viewers.
If you don't see the toggle double check that your styleguide is protected by SSO.
Once enabled, any visitor to the styleguide will have access to the assistant.
Using the assistant
When viewers arrive on the styleguide they'll see the zeroheight Assistant on the bottom right of the screen:
Clicking the assistant icon will open it and viewers will see three suggested questions and the option to ask their own.
The assistant's response will match any tone of voice instructions configured for the styleguide.
Follow-up questions retain the context of the conversation if you want to start a new topic click the Clear chat button.
FAQ
Can I opt out?
Yes. You can disable the zeroheight Assistant for viewers at any time from styleguide settings. Or if you no longer want to use AI features in zeroheight, you can disable the features from your team settings.
Will you use our data for training purposes?
Neither zeroheight nor OpenAI will use customer data for model training purposes.
What data is shared with OpenAI?
The prompt/question and any relevant data in/related to your styleguide is shared with the assistant.
Can I enable the assistant on styleguides that are accessible to the public?
No, but if you're interested in doing so let us know via support@zeroheight.com.
Can viewers retrieve previous conversations?
No, previous conversations with the assistant cannot be retrieved.
Can zeroheight admins/editors see the conversations viewers have been having with the assistant?
No, but if you're interested in seeing this information let us know via support@zeroheight.com.
Can I customise the appearance of the assistant?
No, but if you're interested in doing so let us know via support@zeroheight.com.
Does the assistant remember my previous prompts/question?
Within a conversation "thread" previous questions and replies are used to inform the next response. But new conversation threads can be started by clicking Clear chat.
What kind of response will I get from the assistant?
A text-based response to the prompt will be streamed into the chat.
What usage limits are there on the use of AI?
Each message to the assistant consumes 1 "prompt" from your team's monthly AI usage limit. Limits vary by plan for more information see plan limits.
Is OpenAI a subprocessor of my data?
We have added OpenAI to our list of sub-processors. AI features will not process personal information unless you input personal details into the prompt. As a reminder, customers are not supposed to input personal information into AI features or the content they upload to the platform more generally (see terms and conditions).
What legal terms apply to the use of AI features in zeroheight?
For full details on the terms that apply to the use of AI features, please see our AI Terms.
How can I provide feedback on this feature?
Drop us any feedback via support@zeroheight.com